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Ridstar Q20Pro 2000W Fat Tire Electric Bicycle(Presale)

Ridstar Q20Pro 2000W Fat Tire Electric Bicycle(Presale)

This product is CE certified

£1,464.00
£1,894.00 £1,464.00
Sale Sold out
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About this item

  • 【2000W Dual Motor 】The Q20 Pro ebikes for adults feature dual brushless motors with a total output of 2000W, 0-3 seconds up to 37mph,delivering double power for a top speed of 37 mph and 45° hill climbing. With the Shamano 7-speed gear system, conquering steep inclines has never been easier, allowing you to explore new places with confidence. You can choose between using a single or dual motor mode when riding.
  • 【Ultra-long Range 52V 40AH Battery】The Q20 pro electric dirt bike for adults is equipped with dual 52V 20Ah batteries (total of 40Ah), which are UL certified and have a BMS system. Each charge can provide up to 180 miles of pedal-assisted travel, fulfilling all of your distance expectations and allowing you to go anywhere you want!
  • 【COMFORTABLE AND SAFE】 The adult electric bicycle has 20" x 4.0" fat tires, providing better traction and a smoother ride, and dual suspension (front fork and rear shock absorber) to reduce bumps on rough roads. It also has three riding modes, hydraulic dual brakes, a bright LED headlight, horn, and taillight, as well as a high-quality LCD display screen showing your speed, battery level, and distance traveled.
  • 【Unique Style & Sports Vision】This electric bike for adults features a unique and imaginative design, complete with a cool bike headlight for optimal safety during night rides. The saddle is both delicate and soft, with a strengthened pole and hollowed-out bracket that creates a thrilling sports adventure experience. You'll turn heads with this electric motorcycle for adults and be the envy of others. Join us and try out the latest fashion trend!
  • 【Features & Accessories 】Complete with a 7.2" phone holder (18.5x8.5cm/7.3x3.4inch) and a spacious storage box (22x14x11cm/8.6x5.5x4.3 inch). Additionally, features a USB charging port, you can charge your phone at any time when you needed. And with 90% pre-assembly, you can easily install it.

Product Description

electric bike for adults

Introducing the ultimate adults electric bike for thrill-seekers and adventure lovers: our dual-motor, dual-battery electric bike!

With two powerful brushless motors and two high-capacity batteries, you'll experience double the power and double the range.

Conquer steep hills with ease, fly down the road at exhilarating speeds, and explore new terrain with confidence.

e dirt bike

fast electric bike

2000w electric bike

motor electrico para bicicleta

fat tire electric bike

Front And Rear Suspension

 

  • The front and rear suspension on the ebikes for adults absorb shocks and bumps from the road, providing a smoother and more comfortable ride.
  • It also improves traction and control, especially on rough terrain, making for a safer and more enjoyable riding experience.

 

Provide Safer Riding Experience

 

  • The LED headlight provides illumination for night riding, while the horn alerts others of your presence.
  • The taillight makes you visible from behind, and the reflectors and mirrors enhance your overall visibility and safety on the road.

 

LCD Display

 

  • The LCD screen on the electric motorcycle for adults displays important information such as speed, battery level, and distance traveled, allowing riders to monitor their progress and plan accordingly.
  • It provides a convenient way to keep track of the bicycles' performance and ensure that the rider has enough power to complete their journey.

 

Ebike Phone Front Frame Bag

 

  • The Q20 Pro's front frame bag has a touch-sensitive TPU film window that allows for easy phone operation while riding.
  • The dual zipper design is sealed, keeping water out, making it perfect for rainy weather. Also, there's a USB charging port to charge your phone on the go.

 


e-bikes for adults

1.Q: What are the benefits of fat tire e-bikes?

A: Fat tire e-bikes (with 20"*4" inches or wider tires) offer increased grip, traction, and stability, particularly at lower tire pressures. They excel in diverse terrains like snow and beaches, making them an ideal choice for exploration.

2.Q: How far can I ride on a full charge?

A: The range on a full charge is up to 75 miles in pure electric mode and up to 180 miles in pedal assist mode. The actual distance covered depends on factors like riding style, pedal assist/throttle usage, rider weight, terrain, and wind conditions.

3.Q: What is the e-bike's top speed?

A: The e-bike can reach a maximum speed of 37 mph in pure electric mode (ensure a full charge),0-3 seconds to 35mph.

4.Q: What are the recommended height and weight limits for the Q20PRO?

A: Recommended height range is 5.4 to 6.2 feet, with a maximum weight capacity of 330 lbs.

Shipping Policy

At Ridstar, we value each and every single customer, and customer satisfaction is always our top priority. We are trying our best to speed up the process to make your package arrive as soon as possible. Your patience is highly appreciated. We thank you for your understanding.

We provide local FedEx shipping services. No tax needed. Please check the shipping area below. We may not deliver to certain places or need extra shipping.

Notice: E-Bikes Are Not for Sale to Persons Under the Age of 18. Underage riders MUST be accompanied by parents or adults when riding.

COSTS & DESTINATIONS

We provide two shipping methods to following countries.

Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, United Kingdom, Croatia, Greece, Hungary, Iceland.
.

SHIPPING FROM

UK / Poland Local Warehouse

SHIPPING TIME

In-stock orders typically ship within 1-3 business days, unless otherwise noted on the product page. Please allow 5-8 business days for your shipment to arrive at your address. 

 

SHIPPING CHANGES

NO CHARGE for changing the address BEFORE we provide you the tracking number.

20GBP WILL BE CHARGED when the in-transit logistics information shows that the change is successful on FedEx.

200GBP WILL BE CHARGED to cancel the order after the package has already shipped.

200GBP WILL BE CHARGED if the customer does not accept the package or the package is undelivered.

200GBP WILL BE CHARGED if the package has already been delivered to the original address successfully.

 

RESTOCKING FEE

Order Cancellation: If your order is shipped and cannot be modified, you may reject the package and 15% of the ebike cost will be charged as a cancellation fee.
The customer is also responsible for the return shipping cost of 200GBP. Ridstar will provide a return shipping label, and the designated carrier will collect the return package.
Approved returns of defective items within 15 days of receipt are exempt from the restocking fee. Our Customer Service team must be notified as early as possible about this.
Please Note: We do not accept returns for accessories that are not quality problems.

 

ORDER TRACKING

You can track your order and shipping & handling information if you have registered an account on ridstar.uk If you haven't registered on our site, you can still track your order here with your order number. For more shipping information, you can contact our customer service team. We will respond to you within 24 hours.  

 

Kindly Notes:

1. Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly contact us for help.

2. Shipping times will be affected during public holidays, as manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Normal service resumes immediately after each holiday.

3. It can take a few days after order shipment before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.

4. All estimated/typical delivery times are derived from past data collected from past orders. They are approximate times for reference only.

5. Please note we are not responsible for any lost, stolen, or damaged items due to the actions or inactions of FedEx or any other parcel service.

6. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service and purchasing shipping. We cannot guarantee that we will receive the item you are attempting to return. For more information regarding our limited warranty and claims process, please review our Limited Warranty Terms, which are incorporated into by reference and form a part of these Terms.

Return & Refund Policy

1. ORDER CANCELLATION

BEFORE SHIPMENT:

Free of charge. Please contact our customer service team, and our customer service team will contact you within 24 hours.

AFTER SHIPMENT: To request an order cancellation after it has been shipped, the customer needs to pay a 15% processing fee. The customer is also responsible for the return shipping cost of $200. Ridstar will provide a return shipping label, and the designated carrier will collect the return package. The customer may also choose self-return or arrange the return shipment by himself.

2. ORDER MODIFICATION

Before Shipping
Free of charge. Please contact us to continue this process.
Shipped but not received
Please contact us to continue this process but we cannot guarantee that order modifications will be successful.
Delivered
Please refer to the return policy to start a return and exchange if you prefer exchanging after the ebike has been delivered. Customers are responsible for the return shipping cost of $200 per ebike. You will be charged up to a 15% restocking fee (withheld from the refund). Please contact us to continue this process.

3. MODEL REPLACEMENT & RETURN

For product defects: Ridstar will do its best to service you and provide tech support to fix simple issues. Ridstar will also provide the replacement parts necessary and cover the entire repair fee associated with the damages.
For shipping damages: Ridstar will do its best to service you and provide all the parts necessary and cover the service costs.
Free replacement and return: Customers can reject a package due to shipping damage (functionally affecting use) or contact customer service for missing and critically damaged parts or other quality-related issues. Our customer service team will help to arrange the free replacement and return.

To better understand the problem and solve it effectively, photos and/or videos are REQUIRED as evidence.
*Definition of critically damaged items: the main structure of the product is deformed and affects its normal functions in any form.

Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:
A) Minor damage to the outer packaging.
B) Minor scratches or paint loss on the product.
C) Damage to parts or wearing parts after excessive use.
D) Damage to parts or wearing parts after using for a certain while or a certain number of times.

To begin a return or exchange process, the following must apply:
  • All returns and refunds must be within 15 days of receiving the bike.
  • All bikes over 10 miles in total mileage cannot be refunded.
  • All returns require the original packaging supplies and shipping box. Bikes must not have any wear, dirt, scratches, and must be in the same packaging and condition as you received them, and must include all items in the box (battery, charger, keys, hardware, etc.)
 
All returns will embody a 15% restocking fee and the shipping fee of 200GBP per bike at one’s own expense ( For non-quality issues）

Please notice: If a customer decides to arrange the return shipment by himself and the request has been confirmed by Ridstar’s customer service team, it is the customer’s responsibility to ensure the safety of the shipping and the success of the return. The customer must choose the signature confirmation service for the shipment, and we highly recommend adding additional shipping insurance for the return package. Ridstar will not be responsible for any damage, loss, or other accidents to the shipment arranged by the customer.

Process Of Return

Step 1: Before customers want to return, they need to contact our customer service team first;

Step 2: Once agreed upon, we will provide a return label.

Step 3: After customers follow the return label, they need to provide tracking information (including tracking number and where to track). Customer is responsible for return shipping costs.

Step 4 (if exchange): Once we receive and confirm it is correct, we will ship out the bike that needs to be replaced within 3-5 working days.

How to get the address of return?

All customers who want to return the bikes should contact our customer service team to get the address of return. For those customers who return the goods privately without contacting our customer service staff in advance, customers are responsible for all the losses caused by themselves.

4. Refund

Once our warehouse has received the returned product(s) and checked to confirm it meets our return condition, we will deduct any applicable fee (We will communicate with customers via email to confirm the specific fees.) and send the remaining refund according to the customer's original payment method in 1-3 business days.

Customers are encouraged to check with their credit card company and/or bank if the refund has not been posted on the account after two days it has been issued. Delays may occur due to the different fund transfer procedures in different financial institutions. Please contact our customer service team.

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